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Right of Withdrawal / Returns

Use this form to request a return, ask for an order cancellation, or exercise your right of withdrawal.
The request can be submitted without logging in.

Full name * Email used for the order * Phone / WhatsApp Order number * Date you received the order, if already delivered Product(s) concerned * Product condition * Message / reason / notes

CNobre Store may request photographs of the product, packaging, seal, protective film or shipping packaging in order to review the request. Unless the issue is attributable to CNobre Store or otherwise required by applicable law, the direct return costs are borne by the customer.